Shipping policy

At Tavlora, we aim to make shipping simple, reliable, and transparent.

Shipping Area

Tavlora currently ships within the United States only.

We do not currently offer international shipping.

Shipping Cost

We offer free standard shipping on all eligible orders within the United States.

There is no minimum order value required for free standard shipping unless otherwise stated at checkout.

Processing Time

Orders are typically processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

During periods of high order volume, processing may take slightly longer.

Delivery Time

After your order has been processed and dispatched, standard delivery typically takes:

4–7 business days

This means the estimated total time from order placement to delivery is usually approximately:

5–9 business days

These timeframes are estimates and are not guaranteed.

Order Tracking

When tracking information becomes available, we will send it to the email address provided at checkout.

Please allow some time for tracking information to update after your order has been shipped.

Delivery Delays

Delivery may occasionally be affected by circumstances outside Tavlora’s reasonable control, including:

  • Carrier delays
  • Severe weather
  • Public holidays
  • High shipping volumes
  • Transportation disruptions
  • Incorrect or incomplete delivery information

If your order appears significantly delayed, please contact us and we will help review the shipment status.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, contact us as soon as possible.

We will try to update the address before the order is processed or shipped, but we cannot guarantee changes once fulfillment has begun.

Tavlora is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.

Lost Packages

If tracking indicates that your package has not arrived within a reasonable period, please contact us.

We will review the shipment and assist with the carrier or fulfillment provider where appropriate.

Packages Marked as Delivered

If tracking shows your order as delivered but you cannot locate it, we recommend first:

  • Checking around the delivery location
  • Asking household members
  • Checking with neighbors when appropriate
  • Allowing a short period in case the carrier marked the package delivered early
  • Contacting the carrier

If you still cannot locate the package, contact Tavlora and we will assist where reasonably possible.

Damaged Packages or Products

If your order arrives damaged, please contact us as soon as possible.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the damaged product and packaging where possible

For approved damaged, defective, or incorrect orders, Tavlora will provide an appropriate solution in accordance with our Return and Refund Policy.

Multiple Shipments

In some cases, an order containing multiple products may arrive in separate packages.

You may receive more than one tracking number if items are shipped separately.

There is no additional shipping charge when an order is split into multiple shipments.

Contact Us

For shipping questions, please contact:

Tavlora
890 NE Ocean Blvd
Stuart, FL 34996
USA

Email: support@tavlora.store
Phone: +1 772-225-0505